ETH360 provides friendly, dependable computer repair and technology assistance for individuals, families, seniors and small businesses throughout the Jacksonville area.

The goal is to make technology less frustrating by identifying the problem, explaining the available options and providing a practical solution based on the customer’s needs.

Customers receive an explanation of the work performed along with recommendations that can help improve reliability, security and everyday computer use.

Giancarlo, known to friends as John, combines his knowledge of technology with a genuine desire to help people. He understands that computer problems can be intimidating, particularly when important files, communication and everyday services depend on the equipment working properly.

His approach is patient and practical. He explains what happened, what was corrected and what the customer can do to help prevent the problem from happening again.

John also provides website design and technology services for businesses and community organizations. His Italian heritage includes family connections to Sicily and Naples, and he is a proud member of Amici d’Italia Lodge #2791.